Hi everyone my name is Jimmy Jagodzinski, Jr. my father and I recently bought a cradle skid from AC a few months back. We have cleaned a few roofs as well as vinyl siding. The last job we were on the customer called us and told us that we burnt a few of his plants and one of his bushes. This was a roof cleaning job. Before we cleaned the roof we rinsed off the landscape around the house with water. We then treated the roof with the 3% mix with the proper green wash added. After we treated the roof we then rinsed off the plants again with water and the plant wash and they still came out burnt. Has any one else ran into this? Did I take the proper steps? Any information is great. Also attached is a picture of the first roof we did a few weeks ago.
Jimmy If I am reading your post correctly, you folks watered before, cleaned the roof and then resumed watering. I have always watered continuously before, during roof spraying and after to make sure their is complete dilution of overspray.
Others will chime in but that is what we have done and so far, have not maimed any plants.
Some delicate plants can show 'distress' after cleaning, so you may be able to help your customer with realistic expectations of what to expect in the next few weeks with the rebound of their plants. Check with AC about what to do with Plant Wash to help them recover too.
By all means, address their concerns and assure them you will replace any plants permanently damaged by your work. Most customers concerns can be handled and you can maintain your good name as the professionals to turn to for safe softwash roof cleaning.
Did you have your grounds man water the plants as you were spraying the roof. If you quickly tarp the delicate flowers and move the tarp around as you spray around the house that will fix any over spray hitting the plants. some plants if you hit for just one second and water after the damage can be done.
How do you know when to stop watering plants? I can feel the anxioty already. Water before, during and after...and after.... and after. I understand the green wash will help but I still see myself in ankle deep water wondering when to stop.
I understand that, I am just on a really tight budget at the moment. I intend to take all the training modeules as time and money permits. The company picture of all your trucks wrapped removed all doubt.
-- Edited by magikman92 on Monday 10th of September 2012 12:11:11 PM
How do you know when to stop watering plants? I can feel the anxioty already. Water before, during and after...and after.... and after. I understand the green wash will help but I still see myself in ankle deep water wondering when to stop.
-- Edited by magikman92 on Monday 10th of September 2012 11:46:24 AM
I dont want to sound like another place however there is info to be had in the training modules. You will see nothing but positive posts on here about the quality of the training. http://softwashsystems.com/page_SoftWash-Certifications.htm
Jim, in addtion to watering before,during and after the cleaning, you really need to flood the gutters to dilute any roof mix run off as well as divert the gutter downspouts away from the landscape beds during the cleaning process. After the cleaning process, make sure you have your customer water their landscape beds for 20 minutes per day for the next two weeks (morning dew and rain showers will reactivate the roof mix and travel down the gutters and recontaminate the landscape beds that are now not diverted).
If you do these steps you can determine how the plants were damaged if you do have a plant damage claim. If the dead or stressed plants have tiny burnt dots on them it was mostly likely caused from overspray that wasn't rinsed enough or in time by the ground guy. If the stress is by the plants near the downspouts and you took the aforementioned preventative steps (dilute and divert) during your plant and property protection then it was caused by the run off after the cleaning service and your customer didn't follow your watering recommendations.
Also, what roof mix concentration are you using? Too hot a mix decreases your margin for error. Hope this helps and if you have any questions feel free to give me a call. I am only about an hour away from you!